The Lux Mattress

It’s not often you can try something 120 times before you decide to keep it. But we know choosing a new mattress is an expensive decision. That’s why we offer a risk-free 120-night sleep trial in the comfort of your own home.

If you’re not completely satisfied with your mattress within 120 nights, you can simply return it for a full refund.

You may also exchange it for another size or model and pay the difference in price. In the event you choose to exchange your mattress, your new mattress will not qualify for the 120-night trial or a refund.

It can take up to four weeks for your body to adjust to a new mattress. For this reason, you must have slept on your mattress for a minimum of 30 nights before becoming eligible for a refund or exchange. There is a limit of two returns per customer.

To start your trial, simply purchase the mattress of your choice and we’ll deliver it to your door in no time.

Easy. Contact us at help@winkl.co.nz with your proof of purchase. We’ll walk you through the process.

Please note: Not all mattresses are eligible for return.

The 120 night trial and return policy extends to the original purchaser only. Mattresses bought used or second hand are exempt from the trial and return policy. Mattresses that have been abused, soiled, damaged or have bed bugs will not be eligible for a return.

There is a limit of two returns per customer.

Pick ups generally take up to 10 working days so find a place to keep your mattress dry, then sit back and relax while we take care of it for you.
From time to time in remote areas our partners may require more time to conduct the pick up. We’ll keep you informed if this is the case.
We appreciate your patience.

Check out the compare page to see the mattresses side by side. For those of you in a hurry, the Lux has the following advantages:

- Thicker layers of foam for improved comfort and support
- Charcoal infused memory foam for superior heat regulation and antimicrobial performance
- Spinal support zones for superior spinal alignment and back support
- Luxurious higher GSM outer cover for improved durability
- An additional 5 years warranty, 15 years in total meaning your investment is protected for longer

Sure can. We have plenty of finance options to choose from at the check out. They include Afterpay, Humm, Genoapay, Zip and more.

With Humm you can buy now and pay over 2.5, 6, or 12 months interest free! That’s right, no interest. Ever!

Any purchase between $1-1000 qualifies for 2.5 months.
Any purchase between $1001-$2000 qualifies for 6 months.
Any purchase between $2001-$6000 qualifies for 12 months.

How it works:

1. Choose your Winkl mattress.
2. At check out, select Humm as your payment option.
3. Complete the simple fast online approval.
4. Finish your purchase and pay it off in slices.

Yes! Shipping is on us, whether your neighbourhood is five or five hundred kilometres away. Enjoy.

At Winkl, we keep it real with our pricing. We're not here to overcharge you just because we can. We charge what's necessary to support our team, give back to our community, and fuel our company's growth. This approach allows us to deliver top-notch quality and convenience without emptying your wallet.

Oh, and we've put some serious elbow grease into cutting unnecessary costs from our production, supply chain, and administrative functions. But let's not bore ourselves with fancy business jargon!

The Winkl Lux is a premium product and more comparable to Tempur mattresses and other mattresses of similar quality.

Unlike Ecosa and Tempur, Winkl is New Zealand owned & operated.

Yes, this bad boy has been built to last so we’re backing it with a 15-year limited warranty. Check it out under the warranty section of our FAQ.